case studies

Stevenage Office Building - 1 2 3 4 5 6

HM Revenue & Customs – occupied 6 floors within 14 storey building.

Recovery of over £130,000 going back to 2000.

Service Charges Recovery Group findings:

  • Improvements wrongly put through the service charge
  • Works carried out and costs for demised areas were put through the service charge, rather than a direct charge to other tenants or landlords liability for the vacant space
  • Incorrect management fee
  • Inaccurate percentages used for the schedules

After extensive negotiations, Service Charges Recovery Group recovered over £130,000 for this property that would otherwise remained unrecovered. This specialised service has proved invaluable to our business

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Horley Office Building

Abbey National – part of 1 floor in 4 storey building

Recovery of over £36,000 going back to 1998.

Service Charges Recovery Group findings:

  • Wrong percentage used for the client’s demise. The service charge was recalculated using correct percentage.

If it wasn’t for Service Charges Recovery Group’s analysis of the service charge and the lease we would not have realised that we were being charged the wrong percentage on our service charge. Not only did they recover a large sum going back 6 years but also reduced our ongoing liability

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North West London Office Building

Two firms of Chartered Accountants – several suites in 2 storey building.
Recovery of £8,500

Service Charges Recovery Group findings:

  • Incorrect percentage used for management fees
  • Costs put through that were the landlords’ liability
  • Ongoing reduction of 15% per annum compared to original costs demanded

I have known Graham for 9 years. At all times I have found him to be reliable and dependable. He deals with all aspects of my property business and I would have no qualms in recommending him to anyone

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Wolverhampton Retail Unit

Shopacheck – ground floor double retail unit under an office building. Recovery of £9,750 going back to 2001

Service Charges Recovery Group findings:

  • CCTV installation and ongoing maintenance by landlord not recoverable
  • Management and associated fees too high
  • Repairs to plant and equipment not serving ground floor
  • Ongoing reduction of service charges by 70%

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Blackburn Office Building

Welcome Finance – ground floor office unit within office building. Recovery of £22,000 going back to 2003

Service Charges Recovery Group findings:

  • Removal of lift costs as occupy ground floor only
  • Service charge statements not certified for 4 years and forced landlord to reconcile these

Service Charges Recovery Group have negotiated savings for the business, recovered money on our behalf that we thought was lost and did not cost us anything in the process. By outsourcing this process it has freed up valuable time from our own in-house staff

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North London Restaurant

Local restaurant – lock up unit within a parade with residential block above. Recovery of £1,000.

Service Charges Recovery Group findings:

  • Minimal liability under lease for service charges
  • Landlord incorrectly put through charges that tenant was not
    liable for

Thank you for reducing our service charge liability. We do not possess the skills needed for this and are grateful for your unique company to deal with such matters

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We are uniquely positioned to spot every trick in
the book
We are so confident that savings can be made
that our fees are linked to the savings and refunds obtained